How can we help?

Add items to your bag and head to checkout. You'll sign in to your Huxley account to confirm the order securely — this keeps your details protected and lets you track everything in one place.

All major debit and credit cards, plus the popular digital wallets. Every payment is processed over an encrypted, secure connection.

If your order hasn't been dispatched yet, email hello@huxley.co.uk with your order number and we'll do our best to amend or cancel it.

Standard UK delivery is free on orders over £50, and a flat £3.95 below that. Full options and timescales are on our Shipping & Returns page.

We dispatch from our Atherstone fulfilment centre within 1–2 working days. Standard delivery then takes 2–4 working days.

Head to Track Order and enter your order number and email, or sign in to your account to see live status.

Changed your mind? Return unused items in their original condition within 30 days for a full refund. See Shipping & Returns for the step-by-step.

Once your return reaches us, we process refunds within 3–5 working days to your original payment method.

We're sorry! Email hello@huxley.co.uk with your order number and a photo within 48 hours and we'll arrange a replacement or refund straight away.

Completing orders from your account keeps your payment and delivery details secure, and gives you one place to track orders and manage returns.

Yes. All traffic is encrypted, and we never store full card details. See our Privacy Policy for the specifics.